FAQs

Q1. What is Dhanomatix?
Dhanomatix is a mutual fund distribution platform that helps investors invest in a wide range of mutual funds through SIP and lumpsum in a simple, digital and transparent way.

Q2. Is Dhanomatix registered and regulated?
Yes, Dhanomatix works under valid AMFI registration and follows SEBI and AMFI guidelines for mutual fund distributors, including required certifications and due-diligence norms.

Q3. What types of mutual funds can I invest in through Dhanomatix?
You can invest in equity, debt, hybrid, index and sector/thematic mutual funds, based on your goals and risk profile.

Q4. Do you help with SIP as well as lumpsum investments?
Yes, Dhanomatix supports both SIP and lumpsum investments and helps you structure them as per your time horizon and risk tolerance.

Q5. Can you guarantee returns on mutual funds?
No, mutual fund investments are subject to market risks and returns are not guaranteed. Dhanomatix helps you choose suitable schemes but cannot assure any fixed return or capital protection.

Q6. How do I start investing with Dhanomatix?
You can start by completing a quick online onboarding process (on website or mobile app), including KYC verification, after which you can begin investing in mutual funds through the Dhanomatix platform.

Q7. Do I need to complete KYC to invest?
Yes, mutual fund investments in India require KYC. Dhanomatix assists you in completing or updating your KYC online so you can invest seamlessly.

Q8. Can I transfer my existing mutual fund investments to Dhanomatix?
In many cases, you can shift your existing mutual fund folios under the Dhanomatix ARN, subject to AMC rules and processes. Support is provided for the required forms and requests.

Q9. What are the charges for using Dhanomatix?
Dhanomatix typically earns a distributor commission from mutual fund AMCs and does not usually charge a separate fee to investors. Any applicable charges are transparently disclosed.

Q10. Do you receive commission from mutual fund companies?
Yes, as a mutual fund distributor, Dhanomatix may receive commissions from AMCs and this arrangement is disclosed to investors in line with AMFI and SEBI guidelines.

Q11. Do you offer direct plans of mutual funds?
No, only regular plans are offered on Dhanomatix platform.

Q12. How does Dhanomatix help after I invest?
Dhanomatix assists with portfolio review, SIP tracking, non-financial service requests like bank change, nomination updates and provides ongoing support for your mutual fund holdings.

Q13. Is it safe to invest through Dhanomatix?
All transactions are processed through NSE MF Invest, regulated mutual fund channels and RTAs and units are held in your name with the respective mutual fund, enhancing safety.

Q14. How can I contact Dhanomatix for support?
You can reach Dhanomatix via email at support@dhanomatix.com or Contact us page provided on the website.​